SERVICE

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INQUIRY
Your inquiries are welcomed. For urgent inquiries, please send email to sales@pre-promo.com. All inquiries will be replied and offered within 1 working day. Inquiries may not be replied in time during holidays.
DELIVERY
Lead time usually is 20-30 days, depends on order quantity. Goods will be inspected during production & before shipment. Forwarder information is needed prior 7 days before production finished. Packing information will be provided before shipment.
TERMS
Payment Terms: 30% deposit in advance, balance against inspection. Payment Methods: TT, Western Union & Paypal. Delivery terms: FOB Shenzhen/Shanghai/Ningbo. Delivery: goods will be shipped out after balance payment received.
A-S
Please email to info@pre-promo.com. When emailing, please attach some pictures for proof. Solutions will be made within 2 working days. Any issues found after goods received, we will be highly-cooperated.